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We have also had reports of trouble with visitors using Internet Explorer and are looking into the issue. If this pertains to you, please try a Firefox, Chrome or Safari browser. If you have not yet created an account you will need to complete the registration form first. Healthcare practitioners will also need to have had their account upgraded to practitioner status prior to being allowed to order products. If you have already created an account and feel that we have overlooked your request for an upgrade, please contact your sales representative.